Learner Information & Fees

Complaints & Appeals

This document outlines the policy and procedure for managing and responding to complaints and appeals against the CFMEU Education and Training. It endeavours to ensure a consistent and transparent approach that prioritises fair, reasonable and timely resolution.

Fees and Refunds

This policy outlines CFMEU Education & Training’s approach to managing fees and refunds and to demonstrate how fees paid in advance are protected by CFMEU Education & Training.

Learner Handbook

The aim of this Student Handbook is to provide you with all the information that you need to know about studying with CFMEU Education & Training. It aims to be open and honest about our commitments to you, what is expected of you and your rights to fair treatment.

Course Induction and Expectations

In the interests of creating a safe and inclusive learning environment, CFMEU Education and Training requests that you read the information below and sign to indicate your willingness to follow our program policies and procedures.

Contact Us

Thank you for visiting our website. If you require more information on our Construction Industry Training, please contact our friendly staff at CFMEU Education & Training on 03 9341 3444 or fill out this form and we will get back to you shortly.






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